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Internal Affairs 

Internal Affairs is a fact finding internal investigation unit. Internal Affairs is under the direct supervision of the Chief of Police. Internal Affairs has the authority and responsibility to initiate an investigation into citizen complaints of employee misconduct and performance.

Internal Affairs will take complaints during normal working hours and refer the complainant to the appropriate supervisor if the complaint is regarding an employee that is on duty. If the employee is not on duty, the complaint will be documented and forwarded to the appropriate supervisor for further investigation.

Generally, it is the responsibility of the first line supervisor to investigate citizen complaints involving their personnel. Internal Affairs will conduct internal investigations into serious allegations of misconduct as well as conduct investigations that are too lengthy or time consuming for a line supervisor to investigate.

In addition to complaints, the Fayetteville Police Department also accepts compliments from the public. Information related to compliments can help identify how the Fayetteville Police Department can better serve the public.

 

CALEA maintains an access portal which allows comment and feedback with regard to agencies seeking reaccreditation. This link is being provided as an opportunity for comments, commendations, and other information regarding the agency's quality of service or other information relevant to the accreditation process. Please feel free to utilize the link below to provide a public comment to CALEA. 
Public Comment Portal access: http://cimrs2.calea.org/610 

 

Filing a Compliment or Complaint

Compliments or Complaints can be made in person, by phone, in writing, or through this website. All complaints to include anonymous complaints are accepted and reviewed with follow up activity to be assigned to the appropriate personnel. Keep in mind that if you file a complaint anonymously, we will not be able to follow up with you on your complaint.

To make a compliment or a complaint, you can do the following:

  • Send a letter to:
    Fayetteville Police Department
    Attn: Internal Affairs
    467 Hay Street
    Fayetteville, NC 28301-5565
  • Call Internal Affairs at (910) 433-1820.
  • Call the on-duty Watch Commander at:
    • (910) 433-1830 for the Campbellton District
    • (910) 433-1830 for the Central District
    • (910) 433-1827 for the Cross Creek District
  • You may also fill out the form below to electronically submit information directly to Internal Affairs.

To report an emergency, or an in progress crime, to include suspicious activity, please call 911 immediately. If you are out of our response area and need to reach our dispatch center, you may call 910-433-1925.

 

Electronic Submission Form

Please correct the fields below:

 
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  1. To receive a copy of your submission, please fill out your email address below and submit.